Freshworks has announced that FinChoice, a digital financial service provider, has chosen Freshchat and Freshdesk Omnichannel to make digital service effortless for agents and serve customers in the channel of their choice. Freshworks’ strategic relationships with global technology partners like Whatsapp, Google’s Business Messages and Slack helps FinChoice elevate omnichannelRead More…
During the annual ESET World conference, ESET researchers have been presenting about a new investigation into the infamous Lazarus APT group. Director of ESET Threat Research Jean-Ian Boutin went over various new campaigns perpetrated by the Lazarus groupRead More…
Salesforce recently announced the winners for its annual Middle East Partner Award 2021. The Middle East Partner Reunion event was held at the Mandarin Oriental Hotel. With over 180 attendees across the partner organizations, it was a gathering of Salesforce’s regional ecosystemRead More…
At Dreamforce, Salesforce introduced a massive suite of new technology to help organizations build their digital HQs. Announcements included Salesforce + Slack integrations and innovations, virtual selling enhancements, new solutions to ensure health and safety, and elevated commitments to reaching Net Zero and overall sustainability.Read More…
Salesforce has announced at Dreamforce new capabilities that integrate Slack across Salesforce’s products and industry solutions, plus new Slack innovations that improve collaboration across organizational boundaries and empower teams to embrace asynchronous working.Read More…
Salesforce, a global leader in CRM is all set to acquire Slack Technologies for approximately $27.7 billion. The CRM giant believes that combining Slack with Salesforce Customer 360 will be transformative for customers and the industry.Read More…
